Return Policy
Slouch Couch 30-Day Return Policy
We want you to love your Slouch Couch. If you don’t, no hard feelings.
You’ve got 30 days from the date of delivery to decide if it’s a keeper. If it’s not working out, here’s how returns work:
Eligibility:
- Item must be clean, unused, and in original condition
- Returns must be requested within 30 days of delivery
- Proof of purchase (like your order number) is required
How to Start a Return:
- Email us at help@getslouchy.com with your order number and reason for return
- We’ll send you return instructions and a shipping label (if applicable)
- Once we receive your item and confirm it’s in returnable condition, we’ll process your refund
Refunds:
- Refunds are issued to the original payment method
- Original shipping charges (if any) are non-refundable
- Return shipping may be deducted from your refund unless the product is defective or we messed up
Got a problem with your couch?
If your Slouch Couch arrived damaged or defective, we’ll make it right—just reach out and we’ll take care of you.
We’re all about good vibes and better lounging. Let us know how we can help.