Privacy Policy

Privacy Policy

Effective Date: May 1, 2025

Overview

This Privacy Policy ("Policy") explains how Slouch Couch, LLC ("Slouch Couch," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website or interact with us through other online channels. This includes any personally identifiable information (“Personal Information”) we collect through our website and any associated services (collectively, the "Site"). Slouch Couch does not process sensitive personal data as defined by applicable laws.

 

1. Information We Collect

When you place an order on our Site, we collect information you provide, such as your name, email address, shipping address, phone number, and payment details. We may also gather similar information to register your product or provide warranty services.

When you browse our Site, we automatically collect technical information such as your IP address, browser type, device information, pages viewed, and how you interact with our Site. This helps us improve your experience and optimize our services.

If you opt into email marketing, we may send you updates about new products, promotions, or other news related to Slouch Couch.

Please note, we do not offer products or services to residents of the European Union, United Kingdom, or European Economic Area.

 

2. How We Use Your Information

We use your information to process orders, communicate with you, improve our products and services, and deliver marketing messages if you’ve opted in. We retain this data as long as needed for these business purposes.

We may share your information with trusted third-party providers for order fulfillment, marketing, analytics, and customer support. See Section 5 for more details.

 

3. Your Consent

When you provide Personal Information to complete a transaction or sign up for marketing, you consent to our collection and use of that information for business operations.
 You may withdraw your consent at any time by contacting us at help@getslouchy.com.

 

 

4. Information Disclosure

We may disclose your Personal Information if required by law or if you violate our Terms of Service.

 

5. Third-Party Services

We partner with trusted third-party providers (such as payment processors and shipping partners) who may access your Personal Information to perform services on our behalf. These providers have their own privacy policies, which we encourage you to review.

Please be aware that if you engage with a third-party service outside of the U.S., your information may be subject to that jurisdiction’s laws.

We may share information such as:

  • Contact details with fulfillment and shipping partners

  • Customer data with marketing partners (when you’ve opted in)

  • Information with software providers for customer service and internal operations

We do not share mobile phone numbers or text messaging data with third parties for marketing purposes.

 

6. Data Security

We take reasonable steps to protect your information. Our store is hosted on Shopify Inc., which secures your data behind a firewall. Payment information is processed according to PCI-DSS standards.

For more on Shopify’s policies, visit:

 

7. Cookies

We use cookies and similar tracking technologies to improve your experience. Some examples include:

  • _session_id: tracks your session information

  • _shopify_visit: records site visits

  • cart: saves your shopping cart contents

Cookies help us analyze usage, remember preferences, and serve relevant ads. You may have the right to opt out of certain cookies under applicable laws.

 

8. Do Not Sell or Share My Personal Information

We do not sell your Personal Information for monetary gain. However, you may have the right to opt out of certain data-sharing practices. To exercise this right, please contact us at help@getslouchy.com.

We aim to recognize "Do Not Track" and similar privacy signals where technically feasible.

 

9. Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect information from minors. If you believe we have collected data from a minor without appropriate consent, please contact us so we can remove the information.

10. Your Rights

Depending on where you live, you may have rights to:

  • Access the Personal Information we hold about you

  • Request correction or deletion of your data

  • Opt out of data sharing or marketing communications

  • Request data portability

To exercise your rights, contact us at help@getslouchy.com.

11. Policy Updates

We reserve the right to update this Policy at any time. Any changes will take effect immediately upon posting on our Site. Material changes will be communicated clearly on our website.

If Slouch Couch is acquired or merges with another company, your information may be transferred as part of the business transition.

Contact Us

For questions, requests, or more information, please contact us at:
 Email: help@getslouchy.com